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End Customers

Perfect repair of windshields

Whether repair or replacement of front/rear/ or side windows. We are happy to help you.

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Our services for end customers

Stone chip repair

Repair before replacement: We repair the damage professionally - and within one hour.

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Replacement car

A free replacement car can be provided for the duration of the repair or windshield replacement.

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Windshield replacement

If you have a stone chip with cracking or within the driver's field of vision, you will need a new windshield.

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Camera calibration

When replacing the glass, we take care of the one hundred percent functioning of the driver assistance systems.

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Foil tinting

Individual touch for your vehicle - protection of passengers from UV radiation and heat - safety in case of window breakage.

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Smart Repair

We take care of scratches, dents and stone chips on the sheet metal, holes in seats, dashboards and much more.

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Special designs

We take care of plane laminated glass cuts for classic cars, construction vehicles, RVs, tractors and more.

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On-site assistance

Our mobile service comes to your home as quickly as possible or you can use our pick-up and delivery service.

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Express service

We have over 20,000 auto glass panes in stock. We will get any glass models that are not in stock as quickly as possible.

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Häufige Fragen

Steinschlagreparatur

  • As a rule, only up to a diameter of 2.5 centimeters (larger than 2 euro coin).
  • In the edge area of the windshield a repair is only limited possible.
  • In the driver's field of vision, repairs are prohibited by the StVZO.
  • Repairs do not make the damage completely invisible even in the best case.
  • Including fine polishing maximum one hour.

To prevent dirt and moisture from entering and so that the stone chip does not become a crack.

Even a small stone chip can become a problem when your vehicle is inspected. Therefore, it is better to have the windshield checked by us in advance.

  • We change the pane when it is unavoidable.
  • With the repair you make an active contribution (sustainability and environmental protection).
  • A stone chip repair is usually free of charge with partial casco.
  • We! Insurance processing (no legal advice!) is part of our free service.
  • As a rule, the partial cover insurance takes over the entire costs for the windshield repair, which also does not affect the amount of the insurance premium.
  • With a fully comprehensive insurance, the partial cover is usually integrated.
  • As a rule, the partial coverage insurance covers the entire costs
  • The repair does not affect the amount of the insurance premium.
  • Partial cover is usually integrated into comprehensive insurance.
  • We are a family-run company with over 30 branches and service stations.
  • Competence - more than 30 years of experience and working with the most modern technologies as well as the latest bonding techniques for the quickest possible installation of your windshield.
  • Our employees give their best every day, so that you as a customer can feel comfortable with us.
  • Many years of authentic and honest Google reviews speak for themselves.
  • Thank you to all the customers: We appreciate your words - they/you! are an incentive for us to keep the high level. We are open for any feedback. Stagnation means regression.

Ersatzwagen

Yes, you will receive a free (except fuel) replacement car from us.

Scheibentausch

  • Stone chip larger than 2 euro coin.
  • In the case of a stone chip with cracking and within the driver's field of vision, replacement is essential for legal reasons.
  • Too close to the edge, or in the black edge area
  • Damaged side or rear windows must be replaced as a rule
  • Depending on the vehicle, the replacement of the window is done in a few (about 4) hours.
  • We use only windows from leading glass manufacturers, whose quality corresponds to the original equipment quality.
  • Whether windshields, rear or side windows, we always have the most common sizes and models in stock.
  • We! The insurance processing (no legal advice!) is part of our free service.
  • In case of windshield replacement, the comprehensive insurance usually covers the costs, minus the agreed deductible and without any increase in the premium.
  • We are a family-run company with over 30 branches and service stations.
  • Competence - more than 30 years of experience and work with the most modern technologies as well as the latest bonding techniques for the fastest possible installation of your windshield.
  • Our employees, give their best every day, so that you as a customer feel comfortable with us.
  • Many years of authentic and honest Google reviews speak for themselves.
  • Thank you to all our customers, the new and the regular ones: We appreciate your words - they/you! are an incentive for us to keep the high level. We are open for any feedback. There is no such thing as standing still.

Kamerakalibrierung

  • When replacing a windshield, it is essential to remove the camera system and then precisely calibrate the front camera again to ensure 100% function of the driver assistance systems.
  • The static or dynamic camera calibration is carried out by state-of-the-art laser-based measuring and diagnostic equipment according to the manufacturer's specifications. You will receive a certificate from us as proof of this.
  • Your safety is very important to us!

Folientönung

  • All except the windshield and driver and passenger side windows. These may not be foiled.
  • We only use films approved by the Federal Motor Transport Authority (TÜV).
  • In the intensity (tint levels) as well as the colors, whether sporty in black, whether discreet in shades of gray or mirrored version.
  • We only use films approved by the Federal Motor Transport Authority (TÜV).
  • Films give your car an individual touch. With our color-stable films, we can design the coloring and degree of tinting entirely according to your wishes.
  • Gentle on the skin: While many laminated glass windshields filter out UV rays completely, this is often not the case with side and rear windows. These only filter out the UV-B rays, preventing sunburn. The UV-A radiation, on the other hand, which can cause skin tumors or skin cancer, often penetrates unhindered through the side and rear. A film can prevent this and above all protect children, who usually sit in the back.
  • Greater safety in the event of windshield breakage: In the event of an accident, tinting films offer extensive protection against injuries caused by flying splinters.
  • Less heat inside: The heating of the car interior is reduced by the films for all occupants. This also benefits any pets that may be riding along. In addition, the air conditioning system is also relieved and this saves energy.
  • Protection from sunlight: Tinting films reduce glare from the sun and provide almost 100% protection from UV rays for all occupants. As a result, you see better - and on top of that, the interior doesn't fade as quickly.
  • We only use films approved by the Federal Motor Transport Authority (TÜV).
  • Due to the individual vehicle models as well as the most different films, please contact you nearby branch, our staff will be happy to advise you.

Smart Repair

The small unloved dents, dings, scratches, stone chips and parking scratches on the sheet metal, small cracks or breaks in bumpers and spoilers, but also holes in seats, dashboards and much more.

  • With Smart Repair, minor cosmetic damage disappears reliably, inexpensively and without the need for expensive repainting.

Sonderanfertigungen

  • Almost all PLANEN laminated glass cuts.
  • Crystal clear or tinted, we are completely guided by your individual wishes.
  • We love the challenge. Contact our branch nearest to you.

Vor-Ort-Hilfe

  • One call is all it takes and our installation team will be on their way.
  • Or we pick up your car from you and bring it back after the repair/mounting of the window has been completed.
  • What we need for on-site service is either good weather or a covered, level workspace.
  • Changing the windshield in the rain is not possible outdoors without protection. This also applies to frost, in which case a garage, or hall with sufficient space, would be ideal.
  • How to hand over the vehicle
  • If you cannot be there personally, a person over 18 years old can hand over the key to our mechanic.
  • However, A.T. Iser is not responsible for any damage caused during the time the vehicle was in the care of the representative.

Express-Service

  • If the pane you need is in stock, you'll have it back within 24 hours.
  • Our warehouses are well sorted and organized with over 20,000 panes. If, contrary to expectations, a model is not in stock, we will get it as quickly as possible.

Your question is not included? Write to us so that we can continue to complete our list of questions and answers.

How will your glass damage be handled?

1. Report damage

By phone, e-mail or short message: We are there for you. Just make an appointment with us - we will take care of everything else.

2. Appointment finding

On our website you can conveniently choose your own appointment. In urgent cases, we are the fastest for you by phone.

3. Insured event

A stone chip is enough annoyance. To make things as uncomplicated as possible for you afterwards, we take care of the coordination with the insurance company for you.

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Number of all windshields replaced and repaired by A.T. Iser in 2022:

26.000

Mitarbeiter

Convincing, also as an employer!

If you like to work independently and would like to support our team, we are looking forward to receiving your application documents, including the position title and your salary expectations. We are looking forward to hearing from you.

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